Privacy policy
This Privacy Policy governs the manner in which Your Friend CLEO, Inc. DBA CLEO ("we," "our," "Company," "CLEO") collects, uses, maintains and discloses information collected from users (each, a "User," "you") who access the Company's website and/or purchase products from CLEO ("Services").
The Company's website is www.yourfriendcleo.com (the "Site").
This Privacy Policy should be read in conjunction with the site Terms of Service. By accessing our Site or Services, you agree to be bound by the Site's Terms of Service, and its Privacy Policy.
If there is something you do not understand about our Privacy Policy, please email us at [email protected]
Last Updated: 06/22/2022
Who we are
Our website address is: https://yourfriendcleo.com
Users under 21
This website is not intended for Users under the age of 21. No one under age 21 may provide any information to or on yourfriendcleo.com. We do not knowingly collect any information from users under 21, and we will delete that information immediately if we learn that we have collected it.
Information We Collect & How We Use It
We only collect information to provide and improve our Services, to administer your use of the Services, and to facilitate your ability to use our Services.
The information that we collect includes what we need to:
- Process an order
- Manage your information & account
- Communicate with you regarding your use of our Services
- Provide access to certain areas of our Site
- Send order updates, newsletters, and/or other marketing material
- Process a comment or review on our Site
- Detect spam, fraud, and security incidents
- Optimize our Site & Services
- Develop new products & services
- Comply with legal obligations
- Provide advertising, analytics, and marketing
This personal information includes, but is not limited to: name, email address, shipping address, phone number, payment information, IP address, details about your browser, operating system, or device, location information, pages visited while using our Services, Site preferences, duration of activities
We may also use cookies, pixel tags, local storage, and other technologies to automatically collect user preferences and engagement information through the Services.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string, to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
This Site may contain links or direct you to other third-party websites. These websites are not within our scope of control, and may have Terms of Service & Privacy Policy which differ from ours. We are not responsible for actions or policies of third party sites.
Who we share your data with
We may use and disclose your personal information to third parties to the extent necessary to allow them to perform the services they provide. For example, payment processors & fulfillment vendors, spam detection providers, etc.
We may also share your personal information with third parties that help us provide our Services, such as Google Analytics, which we use to understand how to better service our customers.
We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Certain third-party providers will have their own privacy policies governing the information we are required to provide to them to process your purchase transactions. Certain providers may be located in or have facilities that are located in a different jurisdiction than you or Cleo. By accessing our Site, you agree that your information may become subject to the laws of the jurisdiction(s) in which the service provider or its facilities are located.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, have left comments, or have used any Services that have requested personal information, you can request information regarding the personal data we hold about you, and any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you do not consent or want to withdraw your consent for us to collect, use, or disclose your personal information as described in this Policy, please contact us at [email protected]. In your request, please identify the Personal Information at issue and the collection, use, or disclosure you wish to stop. Denying or withdrawing consent may not allow us to provide you with some or all of the products, services, or information you request.
You may opt-out of receiving marketing-related emails or text messages by clicking the “unsubscribe” link at the bottom of any email you receive from us or opting out of additional text messages by following the instructions in a text, or else by mailing us at [email protected]. Consent to marketing related emails or text messages is not a condition of any purchase.
If you opt-out from receiving marketing emails or text messages, we may still need to send you communications about your account, orders, customer service inquiries, employment inquiries and other transactional, business related matters.
If you agree to receive future marketing communications directly from a third party through our Site, you will need to contact that party to opt-out of such communications. This process may be outlined on that party’s privacy policy.
Do Not Track
We do not adjust our data collection and use practices when we see a Do Not Track signal from your browser.
Security
We use industry-standard security measures to keep your data secure. We use SSL encryption technology for all financial information (incl. credit card numbers), passwords, and registration information that you provide.
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the Site and we will change the “Last Modified” date below.
Contact Information
If you would like to: access, correct, amend, or delete any Personal Information we have about you, register a complaint, or request more information, you can email us at [email protected]